Refund policy

💸 Refund & Return Policy – Sasto Supplement Nepal

We stand by the authenticity and quality of our products. If something isn’t right, we’ll make it right.

✅ Refund Eligibility:

You are eligible for a replacement or refund only if:

• The supplement is fake, damaged, or defective upon delivery.

⏳ Return Window:

• You must contact us within 14 days of receiving your order.

❌ Non-Returnable Items:

• Products that are opened, used, or tampered with will not be accepted for return.

🚚 Return Shipping:

• The customer bears the return shipping cost unless it was our error.

🔄 Refund Method:

• We do not issue cash refunds.

• You will receive a new replacement product of the same value.

🔄 Cancellations:

• You may cancel your order before it has been shipped. No questions asked.

📩 How to Request a Return:

Please contact us via:

• Email: hello@sastosupplement.store

• Website Contact Form: https://sastosupplement.store/pages/contact